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Privacy Policy

Your privacy is important to us. It is RWM Creative’s policy to respect your privacy regarding any information we may collect from you across our website, http://www.rwmcreative.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

What type of information we collect & how we collect it

All of the personal information we process is provided to us directly by you for one of the following reasons:

  • Name, email address and phone number when completing the contact form.
  • We collect your email address when subscribing to our mailing list.
  • Name and email address when commenting on posts on the website.

What we do with the information we have

We only collect and use the personal data for the sole purpose it was intended for.

  • When contacting us, we collected personal data such as name, email address and phone number. We’ll use this information for purposes, such as, to:  Send you information about our services, and respond to your requests.
  • When subscribing to our site, we collect your email address and use this to send you post updates and subscriber emails from the com domain only.
  • When commenting and reviewing posts we use your name to display with your comment, and  your email address to notify you that your comment is live. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We do not share any information received from our users with any other organisations or individuals.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is Consent.

By filling providing your personal details when contacting us, you are consenting for us to process your personal data for the sole purpose of contacting you about your request. You are not consenting for your details to be used for any other purpose, or shared with another individual or organisation.

You are able to remove your consent at any time. You can do this by contacting rebecca@rwmcreative.com.

What rights you have over your data

If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at rebecca@rwmcreative.com if you wish to make a request.

This policy is effective as of 17 September 2020.